Ordering a Test in 3 Simple Steps


Identify the appropriate patient for testing

  • Cardiac medications
  • Psychotropic medications
  • Type-2 Diabetes medications

Follow In-Office Workflow

  • Complete Req Form
  • Collect Specimen
  • Send Specimen to TruGenx

Access Report

Receive mailed copy:
1 copy to Physician
1 copy to Patient 

Swabbing Instructions:

Ensure the sponge tip does NOT come into contact with any surface prior to collection. Donor should NOT eat, drink, smoke or chew gum for 30 minutes before collecting oral sample.
TruGenX instruction to not allow patients to eat or drink 30 minutes prior to PGx testing
Instructions on collection of a PGx test

Open package and remove collector without touching sponge tip. Place sponge as far back in the mouth as comfortable and rub along the lower gums (see close up image) in a back and forth motion. Gently rub the gums 10 times. If possible, avoid rubbing the teeth.

Instructions on application of a PGx test

Gently repeat rubbing motion on the opposite side of the mouth along the lower gums for an additional 10 times.

Polymerase Chain Reaction (PGx) testing instructions

Hold the tube upright to prevent the liquid inside the tube from spilling. Unscrew the blue cap from the collection tube without touching the sponge.

How to collect a specimen for a PGx test

Turn the cap upside down, insert the sponge into the tube and close cap tightly.

How to collect samples for a PGx test

Invert the capped tube and shake vigorously 15 times.

3 Final Steps Before Sending Specimen to TruGenX


Specimen Collection

The specimen collection stickers are on the bottom of this form. The specimen collection stickers should be affixed to the collection tubes prior to utilizing the swab.

Patient Consent

Sign the patient consent located on the bottom of the requisition form.

Shipping the Specimen

Mail specimens to TruGenX: Place the sealed specimen collection tubes into the pre-labeled return shipping envelope included in the kit and seal the envelope. Call TruGenX or shipping provider to request a pick up.